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WhatsApp messaging: free plan and your own number

Results, receipts, debts and announcements go to parents on WhatsApp free — up to 500/day from the FAMNET number, or 2,000/day from your own number for TZS 10,000/month.

Updated 06/10/2026

Admin Settings › Connect your phone (WhatsApp) or the dashboard banner.

How it works

  1. Free plan — every school sends up to 500 messages a day free from the shared FAMNET WhatsApp number, with no character limit. If WhatsApp cannot deliver (number not on WhatsApp), the message falls back to SMS from your credit.
  2. Your own number (TZS 10,000/month) — messages go out from the school's own WhatsApp number, up to 2,000/day; parents recognise your number. Enter the mobile money number to charge and click Subscribe; then Connect my number opens a secure pairing page — on the school phone open WhatsApp → Linked devices → Link a device and scan the QR. The page updates automatically once linked. Renew each month with one tap; Unlink to stop.

The page shows messages left today and the subscription validity. Delivery of every message (WhatsApp or SMS) is in SMS › Delivery Reports.

Tick “This number is on WhatsApp” for the school mobile at registration/General Settings so FAMNET's own notices to the school also arrive free.

Did not find an answer? WhatsApp FAMNET support: 0722 279 412 (messages only), call 0753 464 603 (calls only), or email [email protected].