From registering a school to publishing results and reconciling online fee payments, the Help Centre explains each step with the exact menu path, field names and the errors you might see. Thirteen topics: getting started, school settings, students, staff, results, evaluation & attendance, fees & accounting, SMS & WhatsApp, timetable & teaching, e-learning & events, parents, problems & FAQ.
Inside the system, the floating ? Help / Msaada button opens the articles for the page you are on. Parents see Kiswahili by default; staff see English; one click switches.