Skip to content

Delete your FAMNET app account

How to delete an account of the FAMNET Schools app (parents and learners), and what is deleted.

1. Delete inside the app (instant)

  1. aOpen the FAMNET Schools app and sign in.
  2. bOpen the menu ☰ → Settings.
  3. cTap Delete my account, type DELETE and confirm.

2. Or request deletion here

If you no longer have the app, send this form. We verify the phone number and delete within 30 days.

What is deleted

AccountDeletedKept
LearnerName, phone, password, form, school and class-teacher details, quiz history, Mwalimu tutor usage, sign-in sessions, Premium record.Payment records required by tax law (7 years), without learning data.
School accountThe app account, sign-in sessions, quiz history and Mwalimu tutor usage created by the app.The student's school records (results, fees, attendance) belong to the school; ask the school to change or remove them.

Questions: [email protected] · WhatsApp +255 722 279 412 · Calls +255 753 464 603 · Privacy Policy